If you need to know anything about the ports of call on your cruise, where the ship berths, how you find your guide and tour vehicle, what transport options there are, then this page is where you need to look.

If you have any information that you think would be useful for fellow passengers please let us know and we will try and incorporate it.  If you notice any errors or omissions please advise us.

General Information

Find your guide/tour

All cruise ship passengers need to go through Immigration when they arrive in Melbourne. The tour guides and transport operators wait outside Immigration with name boards in the general waiting area. This area has also has information on local tours, shops etc.

Note that this applies to all cruise passengers, even those inbound from another port in Australia.

All the tour operators meet cruise passengers just outside of the Immigration Hall. Passengers have to walk past the tour operators waiting in the general waiting area, therefore there is no chance of missing their guides.

When the passengers are met, the guides then lead them down to the vehicles parked beneath the Immigration Hall - a 5 minute walk from the escalator, all under cover.

Bus transport

Ship Shuttle Service

Taxis

Information office

Telephone Info

Shopping

Walks